Contact, Rates + FAQ’s
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Use the contact box below to ask us questions about services, request suggestions for a therapist, or get scheduled. We look forward to hearing from you and supporting you.
FAQS/Rates
Starting Therapy
How do I schedule?
We want to make scheduling easy for you! We have several options for helping you to schedule with the right therapist:
Online Scheduling: You can schedule yourself online at any time of day using our therapy scheduling tool.
Email Us: Send an email to Joe, our wonderful intake coordinator, he will help you get all set. His email address is joe@abetterlifetherapy.com.
Call: If you prefer to talk to someone on the phone, give us a call at 267-838-0066. Please note that we are available by phone 9-5, Monday through Friday, however there might be times when Joe is on the other line. If there is no answer, just leave a voicemail and he will return your call.
Therapist Match Quiz: If it feels overwhelming to choose a therapist, you can use our therapist match quiz. This form will ask you a series of questions about preferred location, what you’re struggling with, preferred fee rate, preferred time, etc that will help us make suggestions to you. Click here to use this form.
Carrier Pigeon: If you’d like to send your scheduling requests by carrier pigeon, that would certainly add some excitement to our day.
Can I talk to the therapist before scheduling to make sure we are a fit?
Yes, many of our therapists offer a free initial consultation. You can schedule a free 15 minute consultation using online scheduling or any of the other methods listed above.
What is the first session like?
While every sessions looks a little different depending on therapist style, the type of therapy you’re seeking, and what you’re coming in for, in general, the first session provides an opportunity to explore the issue you’re facing and provide you feedback for next steps. When you come to your first session, you don’t need to come prepared. We are trained to help you from the moment you walk in the door.
Therapy Cost
What are the rates for therapy at the office?
At A Better Life Therapy we offer a range of fees from $20.00 per session to $300.00 per session, depending on therapist. Many of our therapists also offer something called “sliding scale rates” - this is when a therapist offers a few slots in their calendar at a reduced rate.
You can find the rate of your therapist on their specific profile page or you can email our office directly to ask about rates. If you’d like us to send you suggestions based on preferred rate, please fill out our therapist match form here.
We also work with many Employee Assistance Programs (EAP), including Hope Works, CooknSolo, and Life Solutions. If you don’t see your EAP on this list, please contact us to as we have worked with many other EAP’s as well.
Do you take insurance?
We are out-of-network providers which means we do not work with insurance directly. However, we are happy to provide you with a document called a superbill. You can use this document to submit to your insurer for potential reimbursement. We also work with a company called Mentaya who can do this on your behalf. Read more about Mentaya and Superbills here.
Do you take FSA’s and HSA’s
Yes, we take FSA’s and HSA’s for payment. We also take all major credit cards, cash, and checks.
Where are you located?
We have 6 physical locations and provide telehealth to residents of 8 different states.
Our physical locations are:
Philadelphia, PA (Center City) - 100 S. Broad Street, Philadelphia, PA
Our Philadelphia location, our very first location, is located in The Land Title Building on Broad Street between Sansom and Chestnut Street. The office is easily accessible by SEPTA, PATCO, foot and car, with a parking garage beneath it. The office has beautiful views of City Hall and the Philadelphia skyline.
Philadelphia, PA (Fishtown) - 1416 Frankford Avenue, Philadelphia, PA
Our Fishtown office is located on bustling and lively Frankford Avenue. The office is accessible by foot, SEPTA, and car. The office is tucked into a cozy courtyard on Frankford Avenue, not far from La Colombe coffee and other restaurants and shops.
The Main Line (Ardmore) - 10 East Athens Avenue, Ardmore, PA
Our Ardmore office is located in downtown Ardmore. The office is easily accessible by SEPTA Regional Rail, foot or car, with parking connected to the office building.
Bucks County (New Hope) - 580 Union Square Dr, New Hope, PA
The New Hope office is located in downtown New Hope. You can easily walk from downtown New Hope sites or park in our parking lot. You’ll find this office tucked into Union Square alongside The Bucks County Children’s Museum and Triumph Brewery.
The Lehigh Valley (Easton) - 123 S 22nd St Suite 109, Easton, PA
Our Easton office is located in downtown Easton, easily accessible by car.
The Jersey Shore (Galloway) - 634 E Lost Pine Way Rd, Galloway, NJ
Our Jersey Shore office is located in the town of Galloway, NJ. Right across from the Sea View Country Club golf course, the office has beautifully sunlit rooms in a cozy and homey environment. Many of our Galloway clients visit us from the surrounding areas, such as Atlantic City, Absecon, Brigantine, and other shore towns.
Telehealth - We offer telehealth to residents of Arizona, Colorado, Delaware, Florida, New Jersey, New York, Pennsylvania, and Utah. We are always adding new states so please inquire if we are serving your state by emailing our office at info@abetterlifetherapy.com